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View of shop walking up St Thomas Street

The Story of The Ark

Who owns and runs the shop?
Ginny Ayling, who took over The Archway which was in this location in 2003. Ginny is a member of St Thomas Church in Lymington.

How did it all start?

Ginny had the vision to make this place a Christian presence on the High Street, working alongside the local churches, where people could come and know they would always find a friendly face and be welcome - to show God's love in action. Her main priority was to have the front of the shop as a Café and, together with her team, set to work renovating and re-fitting the shop, stocking it with Christian books, a wonderful selection of cards from both for the Christian and secular market, as well as a few gifts and children's toys. Opening day was 1st March 2004 under the new name of 'The Ark'.

Do the churches support you financially?

No, Ginny bought the premises, renovated and stocked the shop out of her own capital.

Is it a charity? Are there trustees?
No, Ginny was advised that there would be too much red tape involved, which would restrict the spontaneity and operation of the business.

What happens to all the profits?

There aren't any! We run the business on an unofficial 'not for profit' basis.

How is it staffed?

The bookshop is staffed entirely by volunteers from the local churches who share the vision and feel it is part of their own ministry to serve the community in this way. We have about 15 volunteers covering 100 hours each week from different churches. Some man the till in half-day sessions or help in the kitchen over our busy lunch time. Other volunteers run the book department which includes selecting books for the shelves, dealing with suppliers and publishers as well as offering advice to customers. We also offer a Bible reading notes service for local churches and to over 50 individuals. Other church volunteers help with general duties including banking and re-cycling. Paid staff cover catering, cleaning and some administration.

How can you compete with Amazon and the internet?

People need advice when it comes to the Christian book market, they like to see and feel the book and maybe discuss it before they buy it. “You might be able to buy your books on the internet, but you can't buy ministry on the internet.” (The Times, 16.1.2010)

Who are the bookshop customers?
We are well supported by local churches and church schools, who have special accounts with us and who buy many of their resources here. We also have many loyal supporters and customers who appreciate the broad, independent advice we are able to offer, and the opportunity to browse the new releases and consider our books reviews.

Who prepares all the delicious food?

Our creative Catering Manager has built up an excellent reputation and has brought a lot of new ideas to our menu, always keeping an eye on healthy options. She is aided by our catering assistants, and we also have a baker who bakes our cakes and famous scones in our back kitchen, all to our special recipes.

What other things are on offer at The Ark?

We are able to cater for small meetings and church-linked gatherings. Regular meetings include a Bible Society Lyfe gathering for Bible study and discussion, prayer groups and a regular friendship get-together for people who live alone. We also hold charity events such as the Christian Aid Tea Time and an Oakhaven Hospice tea fund-raiser. General events have included book signings and nativity tea parties with story telling.

A message from Ginny
"
I hope you agree that we have something very special here, in the way of personal service and excellent food, which can't be found elsewhere. It's that added dimension to our ministry at The Ark which makes it work – we are all in service for the Lord."